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This complaint against CatCharms Cattery, is only one of 10 complaints, now registered on the BAD BREEDERS LIST.
Breeder:
Jackie Springfield A.K.A. Jackie Harrington,Jackie Sullivan & Jacqulyn
Harrington
Breeders Emai: sullivan547@newwavecomm.net
Cattery: Gail Ray & Cat Charm Sphynx
Address: 547 S Main Street
City: Madisonville, KY 42431
Phone: 270-452-1141
Complaintant: MA Underwood
Date: /Time: 2007-05-18 09:43:54 PDT
PROOF
What would satisfy your complaint? a reimbursement for overpayment for a
*pregnant* cat, COD charges returned since shipping was payed upfront, and
medical bills.
Jackie Springfield (now Jackie Harrington since she changed her name ) is still up to the same behavior of shipping sick cats and sending cats that are not what you purchased, as of May of 2007...that's over 10 years of complaints and no charges have ever been brought against her for fraud and theft across so many state lines. We were amazed to find so many complaints spanning such a long period of time. Unfortunately, we didn't know her history before our purchase. Thank goodness for a site like this!
We purchased two adult cats from Jackie Springfield. One was supposed to be a pregnant female. Jackie Springfield said she didnt have hair or fuzz, and was a show cat and breeder. We paid $1,000 extra because she said she was pregnant and would send a signed litter registration for the kittens due in 4 weeks.(2 different litter registration were sent, for the same cat. 1 signned by Sharon Carter and one signed by Bill Curl but both appear to match Jackie Springfield's writing) She insisted that the entire amount be paid upfront for the health certificate, carriers,shipping, etc. so we paid in full. The cats were supposed to be shipped day after day and we were becoming concerned that she had our money and we had no cats. We called and asked why she wasnt shipping and we got many confusing answers (Anyone who has talked to Jackie Springfield about cats say she seems to be "out of it", confused, and talks in circles) so arranging shipping and trying to communicate with her is very challenging. An excuse she had for one day was that she lost the health certificate and had to go to another vet the next day to get another one. I asked he why she didn't simply pick up a copy from the original vet...she talked in circles about why it was just easier to go to another appointment and see another vet and we would just have to wait. Then, the cats were shipped COD even though shipping was paid for in advance! I was stunned! This is how she makes an additional $400.00..she had every excuse in the book, from forgetting a credit card, driver's license, checkbook, cash ect. The condition of the cats and the lack of caring was appauling! The airlines reported the diarreah was so profuse, it could not be contained in the carriers. I don't know how Jackie Springfield was able to ship cats without the required food and water dishes and only provided one single sheet of newspaper. (why wouldn't someone ship adult cats they are supposed to love, with a nice fuzzy blanket they are familiar with, just for the comfort and love you have for the cats?) The airlines had no explaination either. I immediately made an appointment with my veterinarian and the cats were found to have many, many untreated illmesses and required multiple medications. One adult is cleared of his bacterial and parasite infections but because of being left untreated by Jackie Springfield for so long, now has chronic diarreah from irritable bowel syndrome, and scarred intestines from being left untreated, and requires 2 times a day medication and special food. The other adult is treated and well. Jackie Springfield told us in writing that she was a show cat. Her tail kink is so severe it can be seen from across the room! Furthermore, her papers came back as NON-showable due to incomplete 3 generation pedegree - even if she didnt have the severe kink! In addition, my veterinarian reported the day she arrived as not being pregnant, as well as very ill with multiple untreated illnesses. I called and told Jackie of all the medical problems, registration problems, the COD charge to get more money out of us, how they were shipped so poorly without food and water, and all she wanted to know was what the medications and dosages were because she "has alot of unexplained deaths and lots of dying kittens" I sent her an email with the details of the medical report, all the medications and dosages and her reply was simply photos of her and her new husband James Harrington (she said she knew him for 6 weeks so he probably has know idea what she has done to people for so long) No comment about the illnesses or expenses. I have sent a demand letter for the overpayment of $1,000 for a pregnant female who wasn't pregnant...$400.00 in COD charges we paid for in advance, and all the medical bills for cats who have been seen every three weeks for ongoing problems from her cattery. She said she is filing bancrupcy and cannot pay but will ship 2 female kittens from a litter she is expecting. She said there is nothing we can do about what she does because people would have to go to Kentucky to file charges because that is where the transaction took place and that if I won a judgement against her, I would have to give the cats back because we "can't have both", money for medical bills AND the cats (nobody accused her of being very bright) and that if we tried to pursue anything, she would ask for a kitten from us (huh?) so... she has no intention of making what she did to us right. We LOVE these cats and feel like we saved them from a disgusting place as many people have expressed... We just don't feel like we needed to pay thousands of dollars to do so.
Why has she done this to so many people for so many years and not had to answer for it? She should be held accountable and charged criminally for her continued behavior, not just for monetary damages. Imagine how many people she has done this to that have NOT reported it? PLEASE, if Jackie Springfield has done this to you, Please, report it here so we know how many state lines she has crossed with this activity of selling sick kittens and cats, cats that die after arriving, cats paid for that have never been sent, cats that don't match their registration papers, no registration papers, COD charges that have been paid for up front, driving hours and finding the price is $500.00 more when you get there, etc.
If you would like to put a stop to this theft and fraud, PLEASE report what happened to you on this website so the DA's office can read about it here. Also, you can email us at Adamfoundation@cs.com if you would like to be a part of an action against her.
Innocent people can be saved from the pain of what we, and all the others who have reported, have been through from Jackie Springfield. I have a photo if you think you have been defrauded by her but the name is different, and you want to know if it is the same person. She goes by Jackie Springfield AKA Jackie Sullivan AKA Jackie Harrington, AKA Jacqulyn Harrington AKA CatCharm AKA GailRay.
Thank you so much to B-PCB.INFO for allowing the opportunity to speak out against irreputable breeding practices and help to protect others from the heartbreak we, and others, have experienced. Anyone who would like to contact me please do, adamfoundation@cs.com
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